Good day Valued Broker,
Whilst refining our claims process, it came to our attention that incomplete third party information is being submitted on a large number of motor claims.
Third party information is essential when processing a recovery where the merits of the claim are in our client’s favour.
Upon a successful recovery the client’s excess will be refunded to them, which is a substantial financial incentive to assist IUM with this vital information.
With effect from 1 July 2018, all relevant third party information will be required when registering a motor claim.
Please ensure that clients are made aware of this requirement when submitting a claim.
Should you have any questions regarding this, please do not hesitate to contact me directly.