14 June 2018
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Good day Valued Broker,

Whilst refining our claims process, it came to our attention that incomplete third party information is being submitted on a large number of motor claims.

Third party information is essential when processing a recovery where the merits of the claim are in our client’s favour.

Upon a successful recovery the client’s excess will be refunded to them, which is a substantial financial incentive to assist IUM with this vital information.

With effect from 1 July 2018, all relevant third party information will be required when registering a motor claim.

Please ensure that clients are made aware of this requirement when submitting a claim.

Should you have any questions regarding this, please do not hesitate to contact me directly.


Regards,
Nico Knop
Managing Executive: Claims and Legal
010 045 3342
071 611 3962
Copyright © 2018 Insurance Underwriting Managers - An Authorised Financial Services Provider (FSP No: 21820), All rights reserved.


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