Good day Valued Broker,
At Insurance Underwriting Managers (IUM) our goal is to strive to provide the highest level of customer service.
With that in mind, we have implemented two automated sms's which will be sent directly to your client.
This will be sent as soon as the unpaid file is uploaded. The sms will read as follows: Your IUM premium has been returned as unpaid. Please contact your broker to arrange payment. FSP 21820.
Claim Registered sms
Upon registration of a new claim your client will receive the below sms: Your IUM claim has been registered, claim number [CLAIM NUMBER]. FSP 21820.
We have much
more to come so watch this space.
Insurance Underwriting Managers.