IUM is the largest independently owned underwriting managers in Southern Africa, offering brokers and their client’s insurance solutions that are comprehensive, cost-effective and tailor-made for their specific needs.
IUM has an extensive range of personal and commercial insurance products and services, from cover for individuals all the way to multinational corporations with our core products underwritten by Guardrisk Insurance Company Limited.
As a UMA under the new binder regulations, IUM has been entrusted with the authority to apply our years of knowledge, expertise and state of the art systems to provide brokers and their clients with quick turn-around times, including flexible and efficient decision-making powers such as:
To be the preferred supplier of specialised insurance products in Africa by establishing long-lasting partnerships with our clients.
Providing the right products at the right time by ensuring our clients understand and protect themselves from risk, delivering excellent service and achieving long term mutually beneficial growth to all stakeholders whilst upholding the highest values.
Business will be conducted in an ethical way. We will be open, honest, consistent and accountable in all client dealings.
We see ourselves not as individuals, but as part of a unit working together for the benefit of our stakeholders.
We are committed to assist our clients promptly, with warmth, patience, and the willingness to be helpful.
We believe in developing a close relationship with strategic partners based on openness and a win / win concept.
We are always looking for better, innovative ways of doing business.
By embracing our values, we add value and sustainability to all stakeholders.
As Underwriting Managers, at IUM we provide brokers and their clients with custom-made insurance solutions. We utilise our experience and expertise to impart knowledge that will help brokers make the best decisions when it comes to being need-specific and cost-effective.
We do so by providing the following:
Because short-term insurance has been the core focus of our business for many years, we know exactly the problems brokers face and are fully equipped to supply them with what they need, when they need it. The insights we’ve obtained from working side by side with brokers for many years allow us to deal with them in a manner that adds real value to their business. It is this industry-specific knowledge that sets IUM apart and we are committed to bring this knowledge as a solution to everyone in our vast collection of broker channels.
We also provide our brokers with all the products and services, including the latest information and tools necessary to deliver a high quality service, guaranteed to meet their clients’ needs.
In addition, we understand a broker’s need to have quick turnaround times on quotations, policy issuing and claim settlements and therefore make sure we come to their aid and deliver speedily.
The short-term insurance landscape is an ever changing one; to continue offering advanced insurance solutions we have committed ourselves to staying flexible by adjusting our products and services to the latest trends and developments.
At IUM it is our ability to foresee such shifts and employ the necessary change when needed that places our brokers at the forefront of serving their clients’ needs best.
We would like to partner with you as broker and prospective client and show you first-hand:
1. Qualified and Professional Personnel – Our people knows best when it comes to developing and improving your clients’ profile and meeting all their insurance needs. We also continuously update you as broker on any new commercial, haulage, leisure and short-term insurance developments and / or changes, so we can support and protect your clients’ business in the best and most comprehensive way possible.
2. Competitive Premiums – Our premiums are negotiated directly with you so your clients get the benefit of real value for their money.
3. Competitive Products and Policy Conditions – Our pledge to you is to provide you and your clients with exceptional products and up-to-date policy conditions, brokered specifically to reduce the chances of unnecessary cash flow and to maintain the integrity of our policies wherever such changes might be needed.
4. Comprehensive Products and Cover – Our products are comprehensive enough to cover your client’s every need, yet flexible enough to suit individual requirements, too. We place tremendous value on our target market’s desire to be associated with a reputable insurer and can proudly state that our products’ designs are underwritten by one of the most well respected blue chip insurers: Guardrisk Insurance Company Limited.
5. Flexible Payment Options and Streamlined Claims Services – Our claims settlement systems are designed to assure prompt action and assistance for you at any given time. This way we limit any material losses of your clients and see to it that they still deliver on any promises they’ve made or obligations they might have.
6. Insurance Solutions Designed for a Modern Era – Nowadays clients want a quality product that is cost-effective. ‘Value’ is therefore an all important factor when selecting products and services. It is for this very reason that IUM offers clients individual, tailor-made options instead of the old standard “one product fits all” policy. Working alongside you as broker to create the perfect insurance fit for your clients is far more rewarding and exciting to us. It ties in with one of our core beliefs: Building a relationship with you is the business.
7. Added Value – We add value through: