Find the communications sent to IUM Brokers here:

Fast Track non-motor claims

18 July 2018

IUM has reviewed the Fast Track non-motor claims process and we have some exciting changes to the format and the limits.

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Product Specific Training

18 June 2018

Please take note that as per Board Notice 194 of 2017 - Financial Services Board (FSCA), product specific training is required to be completed by all representatives under supervision.

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Motor Claims Policy

14 June 2018

With effect from 1 July 2018, all relevant third party information will be required when registering a motor claim.

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VAT Increase Notification

16 March 2018

Important note about the impact of VAT increase on premiums

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Policy Administration System Update

8 March 2018

We have implemented two automated sms's which will be sent directly to your client.

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Haulage - Now IUM Transport

23 February 2018

The name of our product previously known as Haulage has changed to IUM Transport. The policy number prefix will be IUMTRA.

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Leisure Product Rating Structure

22 February 2018

We have revised our Leisure product’s rating structure with effect from the 1st of February 2018 in respect of all new business.

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IUM - Motor Accessories Communication

21 February 2018

With immediate effect, the list of accessories in respect of each vehicle item will reflect on the Policy Administration System schedule.

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IUM partners with Livelogik

15 February 2018

It is with great excitement that IUM announces an exclusive partnership with LiveLogik. LiveLogik has been successfully implemented in Australia, New Zealand, USA, and Italy, and now for the first time in South Africa.

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Insurable Interest Policy

5 February 2018

After receiving some queries from our brokers regarding the uncertainties surrounding the subject of insurable interest and IUM’s policy in this regard, we would like to provide all our brokers with a form of reassurance in explaining IUM’s transparent views on this topic going forward.

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ACA Commercial Policy Update

16 November 2017

As part of our agreement with Centriq, the ACA commercial policy facility will transfer onto the IUM Guardrisk Facility with effect from 1st January 2018.

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Proposal Forms

9 November 2017

All IUM product proposal forms have been updated to “interactive” PDFs with electronically editable fields. Please ensure that all new policies are accompanied by their corresponding proposal form.

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New MMX System

7 November 2017

Due to the rapid growth that IUM has experienced over the past 2 years, it has become essential to upgrade to an advanced insurance management system that caters to our needs and ever-changing market conditions.

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Proposal And Claim Forms

2 November 2017

We are proud to announce that we have implemented new IUM interactive product proposal and claim forms to our recently updated website.

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Personal Product VAP Change

9 October 2017

We would like to take this opportunity to formally notify you of a change we have made on the IUM Personal product with immediate effect.

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New Company Profile

11 September 2017

We are proud to announce that we have a brand new IUM company profile to provide you and your clients with the latest information regarding our current product offerings.

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Legal Recoveries And Third Party Approaches

5 September 2017

We hereby would like to notify you, our broker, that IUM Management has elected to outsource all of its legal recovery - and third party approach claims to external specialised law firms as of 1 September 2017.

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IUM Personal - Change Of Product Name from Essentials

16 August 2017

The name of our domestic product previously known as Essentials has changed to IUM Personal.

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IUM Call Center Notification

3 August 2017

We would like to take this opportunity to formally inform you of IUM’s new call centre solution as of 1 July 2017.

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Domestic Department Update

26 July 2017

In our continued effort to improve on our efficiency within the Domestic department at IUM, we have created two centralised email addresses for ease of communication going forward.

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MMX Car Hire Rates

14 July 2017

We have made a change to the car hire group lettering on MMX Essentials product, the descriptions and premiums stay the same.

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Essentials Motor Flat Excess

5 July 2017

With immediate effect IUM has introduced a flat excess option under the Motor section on our Essentials Personal Lines product on MMX

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Liability Product Launch

19 June 2017

It is with great pleasure that we will now be able to offer the services of a specialist liability division within IUM with immediate effect.

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Essentials Product Launch

3 April 2017

Cover for Personal Motor, Non-motor, Leisure and Watercraft

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